.Five9 (FIVN) has been granted the 2024 Aragon Study Development Honor for Artificial Intelligence Contact Centers and also named a Forerunner in 2 Aragon Research World reports: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The company was actually identified as the most important seller in the AI Agent Operating systems report.At the primary of Five9’s advancement is their eyesight for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Human being Brokers team up to provide hyper-personalized consumer experiences. The company recently launched brand-new developments including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of technology in market development and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally called a Forerunner in The Aragon Study Entire World for AI Agent Operating Systems in the ICC, 2025 and Aragon Research Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has been actually called a champion of the 2024 Aragon Analysis Innovation Honor for AI Connect With Centers. Additionally, Five9 has actually been named a Leader in two Aragon Study Entire world files: AI Agent Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This awareness coming from Aragon Investigation highlights Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 file positions Five9 as the most
calculated vendor ranked in
the record, acknowledging Five9 s calculated vision for AI-driven advancement in CX. At the primary of the advancement is actually Five9’s outlook for The NEW CX where Artificial Intelligence Representatives and AI-empowered Human Professionals collaborate to supply hyper-personalized, straightforward customer expertises. Through equipping organizations to provide transformative customer interactions while lowering costs and also boosting productivity, Five9 is actually preparing brand-new criteria for AI-powered options in the connect with facility business.
AI is actually fundamental for generating extraordinary consumer experiences, and we are actually honored to become pinpointed by AragonStudy as impressive for our efforts to thrust the intelligent call center forward, mentioned Jonathan Rosenberg, Chief Innovation Police Officer and Chief of Artificial Intelligence, Five9. Our emphasis has been, and will continue to be, helping services provide those adventures along with user friendly resources as well as capacities. Along with each brand-new development, our company take an advance for both Five9 as well as for the field as a whole.
The Aragon Investigation Innovation honor determines providers leveraging speculative use of technology to not only adjust as markets modify, but to proactively interfere with and notify how their markets will develop. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors event.Five9’s devotion to innovation, especially its own sight for blending artificial intelligence Professionals as well as AI-empowered Human Brokers, is establishing a brand new requirement for exactly how companies can easily supply hyper-personalized and seamless consumer knowledge, said Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Study. This honor as well as record recognition improves Five9’s commitment to supplying artificial intelligence technologies for CX.
Earlier this year, the company introduced new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that completely transform the way firms come close to CX, steering better end results for each customers and also representatives. Concerning Five9. The Five9 Smart CX System, powered by Five9 Genius AI, gives a comprehensive room of options to energy AI-elevated customer expertises that deliver better service end results and Deliver Pleasure to CX.
Our consolidated cloud-native offering enables hyper-personalized client knowledge as well as more inspired workers, making every consumer communication more connected, simple, and private. Trusted through 2,500 +consumers and 1,400+ companions around the world, Five9 brings together the electrical power of artificial intelligence, our platform, as well as our people to drive AI-elevated CX.To read more, go to www.five9.com. Engage along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil rights Set aside.
The id of an Aragon Research honor champion is certainly not a promotion through Aragon Study of any sort of vendor, product, or even service. View resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant awards did Five9( FIVN) win in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Analysis Advancement Honor for AI Get In Touch With Centers and also was actually called a Leader in pair of Aragon Study Globe files: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand new AI items did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to completely transform client knowledge management.Exactly how does Five9’s( FIVN )BRAND NEW CX sight effect customer care? Five9’s brand-new CX eyesight blends artificial intelligence Professionals with AI-empowered Individual Agents to deliver hyper-personalized, straightforward consumerknowledge while reducing prices and boosting efficiency.
What was actually Five9’s( FIVN) calculated role in the Aragon Investigation Entire world 2025 record? Five9was actually set up as the most calculated supplier in the artificial intelligence Broker Operating Systems in the ICC, 2025 document, identifying their strategic vision for AI-driven technology in CX. When performed Five9( FIVN) obtain the AragonAnalysis Development
Honor
?
Five9 was formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.